a. This privacy policy applies with regard to the processing of personal data by Sofroria LLC, a company registered in the United States (further “Adquake”, “company”, “we”) in connection with the provision of Adquake websites, content, services, and products available and provided at or through the websites that are owned and/or operated by Adquake.
b. Adquake website and services are offered subject to Your acceptance without modification of all of the terms and conditions contained herein and all other operating rules, policies (including, without limitation, Adquake’s Terms of Service) , and procedures that may be published from time to time on this website by Adquake. This Privacy Policy incorporates the Adquake Data Processing Agreement (“DPA”), when the GDPR applies to your use of the services and your processing of service data. The DPA sets out how we will process personal data on your behalf in connection with the services provided to you.
c. Please read this Privacy Policy carefully before accessing or using the website. By accessing or using any part of the website, You agree to become bound by the terms and conditions of this privacy policy. If You do not agree to all the terms and conditions of this privacy policy, then You may not access the website or use any services provided by Adquake. If these terms and conditions are considered an offer by Adquake, acceptance is expressly limited to these terms. The website is available only to individuals who are at least 13 years old.
2. Adquake Account and Website
a. If You create an account on the website, You are responsible for maintaining the security of Your account and its content, and You are fully responsible for all activities that occur under the account and any other actions taken in connection with the website, whether such activities are authorized by You or not. You must not describe or assign content to Your account in a misleading or unlawful manner, including in a manner intended to trade on the name or reputation of others, and Adquake may change or remove any description or keyword that it considers inappropriate or unlawful, or otherwise likely to cause Adquake liability. You must immediately notify Adquake of any unauthorized uses of Your account or any other breaches of security. Adquake will not be liable for any acts or omissions by You, including any damages of any kind incurred as a result of such acts or omissions.
b. We may occasionally communicate with You regarding our products, services, news, and events. You have the option to not receive this information. We provide an opt-out function within all email communications of this nature or will cease to communicate with You for this purpose if You contact us and tell us not to communicate this information to You. The only kind of these communications that you may not “opt-out” of are those required to communicate announcements related to the Services, including information specific to Your account, planned Services suspensions, and outages. We will attempt to minimize this type of communication with You.
с. The Adquake website uses cookies, tracking pixels, and related technologies. Cookies are small data files that are served by our platform and stored on your device. Our website uses cookies dropped by us or third parties for a variety of purposes, including to operate and personalize the website. Cookies may also be used to track how you use the site to target ads to you on other websites.
The cookies and similar technologies have the following functions:
Enable provision of our website and related services, which is technically necessary.
Improve user experience, for example, by saving font size and entering form data.
Optimization of website and services, for example, monitoring of error messages and loading times.
You can manage your cookie preferences through Your browser settings.
3. Payment processing
a. All payments are facilitated through our trusted third-party partners. We utilize FastSpring for general payments and Cryptomus for cryptocurrency payments. Our payment processing partners adhere to GDPR policies to ensure compliance and data security. For more information, please refer to FastSpring's Privacy Policy and Cryptomus's Privacy Policy accordingly.
4. Personal data processing
a. Below are the categories of personal data collected and processed on our website and other services:
Account Information (Personal Details): Information you provide to us, such as your name, postal address, telephone and/or mobile number, email address, time zone, and login details, including username and password.
Adquake data: We store information about your usage of our service.
Subscription plan and billing information: We store information about the Plan you choose. We don’t store any payment details. All payments are processed by our 3rd party partner – Fastspring.
Other data You want to voluntarily share with us: We may collect Your personal information or data if You submit it to us voluntarily in other contexts.
b. Below is the description of the purposes for which we process personal user data:
User Registration and Account Management: registration for our services and creation of user account, authentication, account settings customization, and execution of a service contract with You.
Service Provision: the delivery of DataForSEO APIs and other services, such as performance tracking and reporting, employing hosting and backend infrastructure for the operation of the website, blocking spam, and employing the use of user database management.
Customer Support provision: handling complaints and other customer service interactions.
Fraud Prevention and Security: taking the necessary measures to prevent fraud and unauthorized access, and to ensure security.
Compliance with legal obligations: the participation in legal investigations and judicial proceedings conducted by public or governmental authorities, in particular, to detect, investigate, and prosecute illegal acts.
Marketing Communications: commercial and/or advertising communications that may be personalized based on data collected automatically or provided voluntarily to us.
Cookies and Similar Technologies: functional cookies / similar technologies that are necessary to remember choices a user makes and provide more personalized features, and analytics tools / similar technologies to improve our website and services.
c. Personal data is only processed if the legal requirements laid down by relevant legislation are met, including but not limited to fulfilling a legal obligation.
5. Data Protection
a. General Data Protection Policy
All data is stored on our secure servers. We do our best to protect and secure your personal and project data.
b. Data export
All data that been tracked and/or stored in Adquake data can be exported to preferred format (CSV or JSON) by request sent to the support team. We guarantee the export of the data will be made within five business days after a request is received.
c. Data retention
All data that was stored for more than 30 days will be permanently deleted from our system.
6. User rights to access, rectification or erasure, restriction, and objection of processing.
a. You have the right to access, rectification, opposition, erasure (“right to be forgotten”), and restriction of the processing Your personal data by directing any of such requests to Adquake. In order to make things easier for You, and without prejudice to the legal requirements Adquake must comply with under the laws, Adquake allows You to exercise the above-mentioned rights by sending us an email to info@adquake.com. Upon receiving Your request, we will take appropriate steps to verify Your identity and fulfill Your request in compliance with applicable legal requirements. Please note that account deletion will lead to the deletion of all personal data which cannot be recovered.
